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Customer Service (non-technical questions only)

Technical Support (for paid users only)
Click here for detailed Advanced SystemCare Help

Advanced SystemCare

I have the license now but do not know where to register.

First, please download the latest Advanced SystemCare edition and install it. Second, please open Advanced SystemCare 3, click "Upgrade" button at the left bottom, and click "Enter License Now" to enter your registration information.

I lost my license of Advanced SystemCare PRO. Could you help me?

Please follow the below steps to get back your license easily.
1) Go to IObit official website then go to Support and choose "Lost License?"
2) Enter your email address when you registered to purchase Advanced SystemCare PRO and click Retrieve My License.

How do I install a new license on a professional version?

Try the below steps.
1) Open Advanced SystemCare PRO .
2) Click Professional in Overview panel of Home interface .
3) Click Install New License and then enter your new license information to register.

After I enter my license code, I always get invalid notification.

You may have entered the wrong license code or account name. Please use "Copy" & "Paste" to enter the license information. And the correct number in license code is "0" (zero) instead of "O' (oh). Also please enter the correct Account Name (Which is not your real name) provided in the email with the license code.

I do not want to purchase Advanced SystemCare Professional through the Internet. Is there another way I can buy the product?

We would like to assure you that all of our electronic transactions are protected by SSL (Secure Sockets Layer) encryption, which creates a secure connection between a client and a server, and over which any amount of data can be sent securely. From this form you can enter your purchase information, confident, that the order process is being transferred securely with encryption. If you prefer to contact our Customer Care Center to place an order, please click here.

What differentiates your products from a host of other utilities such as registry cleaners?

Advanced SystemCare is an innovative and unique system utility, one of the most advanced and easy-to-use products on the market today. Compared with its nearest competitors, Advanced SystemCare provides the more essential and practical formula for Windows maintenance. Please refer to the following picture to find out more: Comparison Sheet .

I do care about the backup and restore ability of Advanced SystemCare.

Advanced SystemCare has the most advanced and convenient backup and restore technology. It uses 3 ways (for Windows 2000/XP/Vista/Windows 7) to protect your system:
1) Advanced SystemCare will automatically backup all your changes through Advanced SystemCare. Just one click in RestoreCenter, you can undo all of your changes if you want.
2) Every time you initially use the program or an updated version, a new restore point of Windows XP/Vista/Windows 7 and a backup of the whole Windows Registry will be created automatically for you.
3) You can quickly use RestoreCenter to create a system restore point or back up Windows Registry manually at any time you like.

Advanced SystemCare found so many problems in my newly installed Windows system. Is this a joke?

A new Windows does not mean: it is error-free and it is full optimized. During the installation of Windows 2000/XP/Vista/Windows 7, many drivers and softwares are also installed, leaving lots of useless registry entries and junk files in your new system. Microsoft does not clean them for you after the installation but Advanced SystemCare can deal with them and knows where it has to fix to speed things up.

Can you briefly explain what "Security Defense" is? It showed over 30,000 items and I know they weren't on my computer.

Advanced SystemCare "Security Defense" can prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests; block spyware/tracking cookies in Internet Browsers; restrict the actions of potentially dangerous sites in Internet Explorer. "Security Defense" is a "Prevent" function ensuring no known malignant codes can install onto your PC without warning while you are on the Internet. The database for "Security Defense" will be updated often. Please make sure your Advanced SystemCare is always updated for maximum security. .

Can I use Advanced SystemCare with antivirus programs and spyware removers?

All versions of Advanced SystemCare are compatible with most major security products such as anti-virus, anti-spyware and firewall solutions. Depending upon only one security product is so dangerous. We recommend you to use high-quality security products in addition to Advanced SystemCare to keep maximum safe of your computer.


 
 
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