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IObit Privacy Policy

Last Updated: July 10, 2006

IObit is committed to protecting your privacy. Please read the IObit Online Privacy Statement below and also any supplemental information listed to the right for additional details about particular IObit sites and services that you may use.

This IObit Online Privacy Statement applies to data collected by IObit through the majority of its Web sites and services, as well as its offline product support services. It does not apply to those IObit sites, services and products that do not display or link to this statement or that have their own privacy statements.

If you have any questions about this Policy, please feel free to contact us.

Collection of Your Personal Information

In order to access some IObit services, you will be asked to sign in with an email address and password, which we refer to as your credentials. In most cases, these credentials means you can use the same credentials to sign in to many different IObit sites and services, as well as those of select IObit partners. By signing in on one IObit site or service, you may be automatically signed into other IObit sites and services. If you access our services via a mobile phone, you may also use your telephone number and a PIN as an alternative credential to your username and password. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address. Some services may require added security, and in these cases, you may be asked to create an additional security key. Finally, a unique ID number will be assigned to your credentials which will be used to identify your credentials and associated information.

At some IObit sites, we ask you to provide personal information, such as your email address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, that is used to create a IObit billing account.

We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with IObit sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

In order to offer you a more consistent and personalized experience in your interactions with IObit, information collected through one IObit service may be combined with information obtained through other IObit services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Use of Your Personal Information

IObit collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some IObit services, such as IObit Newsletter, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from IObit and its affiliates.

Personal information collected on IObit sites and services may be stored and processed in the United States or any other country in which IObit or its affiliates, subsidiaries or agents maintain facilities, and by using a IObit site or service, you consent to any such transfer of information outside of your country. IObit abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Sharing of Your Personal Information

Except as described in this statement, we will not disclose your personal information outside of IObit and its controlled subsidiaries and affiliates without your consent. Some IObit sites allow you to choose to share your personal information with select IObit partners so that they can contact you about their products, services or offers. Other sites do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from IObit on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party).

Some IObit services may be co-branded and offered in conjunction with another company. If you register for or use such services, both IObit and the other company may receive information collected in conjunction with the co-branded services.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on IObit; (b) protect and defend the rights or property of IObit (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of IObit services or members of the public.

Accessing Your Personal Information

You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (email address and password). The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.

  • IObit Billing and Account Services - If you have a IObit Billing account, you can add to or update your information at the IObit Billing website by clicking on the "Personal Information" or "Billing Information" links.
  • IObit Newsletter - If you have used IObit Newsletter service, you can update your profile information, change your password, view the unique ID associated with your credentials, or close certain accounts by visiting Account Services.
  • IObit Partner Programs - If you are registered with IObit Partner Programs, you can review and edit your profile by clicking Manage Your Account on the Partner Program website.

Some IObit sites or services may collect personal information that is not accessible via the links above. However, in such cases, you may be able to access that information through alternative means of access described by the service. Or you can contact us and we will contact you within 30 days regarding your request.

Security of Your Personal Information

IObit is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

Collection and Use of Children's Personal Information

IObit cares about children and understand that they have special privacy needs. Therefore, IObit has adopted the following privacy policy regarding children:

  • IObit will NOT collect, use, or distribute to third parties personally identifiable information without prior verifiable parental consent.
  • IObit will NOT entice the child to divulge more information than is needed to participate in any activity, game, or service.
  • IObit will provide the parent a description of the specific types of a personally identifiable information collected from their child upon request. IObit will allow the parent to refuse further use or future online collection of personally identifiable information and provide a way for a parent to obtain any personally identifiable information collected from their child.
  • IObit will NOT provide any links to web sites that are unsuitable for children.

Use of Cookies

IObit Web sites use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

IObit Web sites use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of IObit sites and services that depend on cookies.

Use of Third Party Ad Networks

The majority of the online banner advertisements you see on IObit Web pages are displayed by IObit. However, we allow other companies, called third-party ad servers or ad networks, to display advertisements on IObit Web pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. IObit does not have access to the cookies that may be placed by the third-party ad servers or ad networks.

Controlling "Spam" or Unsolicited E-mail

IObit is concerned about controlling unsolicited commercial email, or "spam". IObit has a strict Anti-Spam Policy prohibiting the use of customer account to send spam. IObit will not sell, lease or rent its email subscriber lists to third parties. While IObit continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited email. Using tools such as the Inbox Protector and being cautious about the sharing of your email address while online will help reduce the amount of unsolicited email you receive.

Enforcement

IObit regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or IObit's treatment of personal information by contacting us through this web site. When we receive formal written complaints at this address, it is IObit's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between IObit and an individual.

Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "Last Updated" date at the top of this statement. If there are material changes to this statement or in how IObit will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how IObit is protecting your information.

Contacting Us

IObit welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us.

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