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Both Talent International Limited is committed to resolving its disputes in a fair and efficient manner. If you are not satisfied with the resolution that a customer service representative offers for a problem that you are experiencing, you should notify us of your dispute by sending us this form, or a signed letter with this same information.
Please complete this form in its entirety (printing or typing legibly). Retain a copy for your records and send the completed form to customercare@iobit.com. If the dispute is not resolved to your satisfaction, you may submit the dispute to the American Arbitration Association or JAMS for mediation within 30 days after sending the notice, or you may submit the dispute for arbitration or litigation. Contact the American Arbitration Association or JAMS for additional information.
Please click here to download the sample of Claim Notice.
Name:_____________________________________________________________________________________
Address:__________________________________________________________________________________
Billing address (if different):___________________________________________________________
Name and version of product:______________________________________________________________
Date of purchase or download of product:__________________________________________________
Email address associated with product:____________________________________________________
License code for product:_________________________________________________________________
Telephone number:_________________________________________________________________________
Additional contact number (optional):__________________________________________________________
In the space below, please briefly describe the nature of your dispute and attach any supporting documents that you wish.
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
Please briefly describe the relief that you seek from Both Talent International Limited.
________________________________________________________________________________________________
Date:_________________________________ Signature:______________________________
